Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

When the practice is closed

Out of hours emergency cover is managed by Harmoni West Sussex.

If you require urgent medical attention when the surgery is closed, please telephone 01444 412280 to be reminded of their telephone number or call Harmoni on 0300 130 1313.

The doctor on call may arrange to meet you at the designated centre (Burgess Hill) or visit you at home if he or she feels it to be appropriate. Medical advice may also be given by a doctor or triage nurse over the telephone.

Text Reminding Service

We now have a text reminder service for our patients for everyone that has a mobile number recorded at the practice. You will be reminded 24 hours before your appointment.

Registration
Pre-registration
Non-English Speakers

If you would like to register with the practice, please bring your medical card with you, but do not worry if you cannot find it as you will be able to fill in a form at reception. The receptionists will be able to help you with any questions you may have. You will need to supply two forms of identification - 1: Picture ID ie. passport, driving licence, ID card.  2: Proof of address ie. Utility bill, bank statement.  Unfortunately you will not be able to register without providing any form of ID.

All newly registered patients will be asked to complete a questionnaire and may have a consultation with the practice nurse before their registration is completed. Medical treatment is available from the date of registration. You can also request a new patient check with the nursing team. If you take regular medication you will be asked to consult with a doctor as soon as possible to ensure continuity of treatment.

In order to register with the practice you must live within the practice area.

Practice Area

Practice Area  

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website